Billable hours are the lifeblood of an agency, but too many disappear into work that isn’t billable. Chasing approvals, finding files, updating workbacks, managing feedback, and keeping everyone aligned can quietly eat into capacity and margins.


What if you could get some of those hours back? Join Punchcard’s Gabby Domanico and Dustin Petersen for a practical look at how agencies can use Microsoft 365, automation, and AI to reduce the administrative friction surrounding client work.

They’ll walk through common agency workflows and show how tools like Teams, SharePoint, Outlook, and Copilot can simplify workbacks, approvals, handoffs, and communication, helping your team spend less time managing the work and more time doing it.

Expect practical examples, actionable ideas, and an open office hours to follow.


You'll learn how to:

- Identify the friction costing your agency billable hours
- Simplify workbacks, files, approvals, and client communication
- Automate repetitive administrative tasks
- Use Copilot and AI where they create meaningful efficiencies
- Find opportunities to give your team valuable time back